Contact Us
Get in touch with the SaluteOS team for technical support, onboarding, or regulatory inquiries.
Operating clinical support desk for doctors, clinic staff, and healthcare organizations across India.
Customer Support and Operations Directory
Our clinical operations and technical support desk is available to assist doctors, receptionists, and clinic administrators.
General Support and Help Desk
support@saluteos.comTechnical assistance, printer and screen pairing, and account settings. Response SLA within 24 to 48 hours.
Sales and Enterprise Onboarding
sales@saluteos.comMulti-branch groups, hospital OPDs, and custom migrations. Dedicated clinical specialist demonstrations.
Billing and Subscription Desk
billing@saluteos.comGST tax invoices, plan changes, payment receipts, and billing adjustments.
Operating Hours and Coverage
Monday to Saturday, 9:00 AM to 7:00 PM IST
Sundays and statutory holidays: Critical queue and prescription infrastructure monitoring only.
Grievance Redressal and Data Protection Officer
In accordance with the Information Technology Act, 2000, Intermediary Guidelines Rules 2021, and the Digital Personal Data Protection Act, 2023.
Designation
Grievance Officer & Data Protection Lead
Operating Entity
SaluteOS Technologies
Official Grievance Email
grievance@saluteos.comStatutory Resolution Timeline
Acknowledgement within 24 hours; resolution within 15 days
Important Notice for Patients
SaluteOS is a clinical management software provider for hospitals and clinics. If you are a patient seeking appointment booking, prescription details, or consultation records, please contact your treating clinic directly.
Medical Emergency: If you or someone you know is experiencing a life-threatening medical emergency, please immediately contact emergency medical services (112 or 108 in India) or visit the nearest hospital emergency room. SaluteOS does not provide emergency triage services.